FAQ

FIND YOUR ANSWERS BELOW

WHAT IS YOUR SHIPPING TIME ?

We process orders within 1–2 business days. Standard shipping typically takes 2–5 business days depending on your location. You’ll receive a tracking number once your order ships.

DO YALL ACCEPT RETUNRS

Yes — we offer returns or exchanges within 14 days of receiving your order. Items must be unused, unwashed, and in original condition. To start a return, email us at ashleybellecollection@gmail.com

WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT

We’re sorry for the inconvenience! Please email ashleybellecollection@gmail.com with your order number and a photo of the issue, and we’ll make it right immediately

IS YOUR HAND SANITIZER SAFE FOR SENSITIVE SKIN

Yes — our formula is made with gentle ingredients designed to clean effectively while keeping your skin soft and hydrated. It’s suitable for daily use on most skin types.